Frequently Asked Questions

Find answers to common questions about our products and services

Are your skincare products medical-grade?

Yes, we curate a selection of high-potency, medical-grade skincare products designed to deliver professional-level results at home.

How do I know which product is right for my skin type?

We recommend booking a virtual consultation or using our online skin analysis tool to receive personalized recommendations from our licensed estheticians.

Are your products cruelty-free?

The majority of our brands are cruelty-free. Please check the specific product description for individual certifications and ingredient lists.

Can I use these products after a clinical treatment?

Many of our products are designed for post-procedure care; however, we advise consulting with your practitioner before introducing new actives after a treatment.

Do you offer professional treatments on-site?

Yes, Totality Medispa offers a full range of clinical treatments. You can view our service menu and book appointments through our main website.

What is the shelf life of the products?

Most of our skincare products have a shelf life of 12 months after opening. Look for the open-jar icon on the packaging for specific product longevity.